Google Reviews
Trusted by Fraser Valley Homeowners
Real feedback from Google about Direct Heat installations, repairs and maintenance across Abbotsford and the Fraser Valley. Talk with Direct Heat about what you are noticing at home and we will help you choose service, maintenance or a replacement quote.
Google rating
What homeowners say about Direct Heat
These reviews are pulled from Direct Heat's Google Business Profile. Wording is kept as close as possible to the original customer comments.
Recent Google Reviews
A selection of recent 5-star comments from customers who booked Direct Heat for heating, cooling and home comfort service.
★★★★★GoogleFrom the quote process to the finished install, Direct Heat was on time, worked in a tidy professional manner and delivered as promised.
Jeanine
★★★★★GoogleTravis was excellent. Great customer service. Fixed the problem quickly and explained everything. Replaced the ignitor switch and made sure everything was working. Was very friendly and polite. I highly recommend Direct Heat. Very professional service.
Patricia OBrien
★★★★★GoogleFantastic service. Courteous, polite and knowledgeable. Was a pleasure having them work on our Carrier furnace. Issue was resolved and we were surprised at the final billed amount being so reasonable. Can't say enough good things about our experience with Albert.
Dean Saler
★★★★★GoogleThis is what you call customer service! A+. Braden and Albert were phenomenal. They both were extremely courteous, polite, took off their shoes, they explained what we would expect, protected our flooring, cleaned up and went on their merry way. I will be referring them to all of our clients.
Kelcey Patterson
★★★★★GoogleDave and Parker were a great team. Very professional. Shoes off at the door. They were very good at protecting the floors and furniture around the fireplaces and furnace. Everything was left neat and tidy and the fireplaces look great.
Larry Glenn
★★★★★GoogleExcellent customer service! David was prompt, courteous, knowledgeable and took the time to explain the process as well as going above and beyond on the clean up. Thanks Direct Heat for taking care of your employees, as it shows through their work performance.
Jo-Anne Martin
★★★★★GoogleGreat work from the technician. He was here at our appointment time. Very thorough on inspection of our furnace and even found a few problems that were fixed to his liking. We will be calling on you again next year.
Ronald Kelly Burnstad
★★★★★GoogleDave arrived when he said he would and serviced my furnace. He was polite and clearly explained about a part that needs replacing. He was professional and courteous. I have no complaints.
A. Connors
★★★★★GoogleBoth of Nat and Tammy were very professional. I was pleased that the parts were covered under warranty. I appreciated being lent a heater while I waited. I would definitely recommend you.
Rick Garbe
★★★★★GoogleDave and Rob installed an air conditioner system in my manufactured home. They were very courteous, prompt, answered my many questions, made sure everything was sealed underneath in the crawl space and cleaned everything up inside. I couldn't be happier and would highly recommend them.
Sandra Cassidy
★★★★★GoogleWhen our furnace broke down on a Saturday, Albert came the same day to help us. The company is very organized. They give you clear estimates and have a system that lets you know when to expect service. We had a full service a couple of weeks later by Travis. Both men were pleasant and knowledgeable.
Bruce McConnell
★★★★★GoogleWe've purchased our furnace, AC and hot water tank from Direct Heat. We are pleased with their knowledgeable technicians and their willingness to explain everything. Excellent communication, technicians are polite and respectful, and arrive when they say they will. Most importantly, they stand behind their products and their workmanship.
Christine